Help Center

We ship nationwide within India. For orders below Rs. 1000.00, we charge a flat shipping rate of Rs. 50.00. Orders above Rs. 1000.00 enjoy absolutely FREE shipping! Delivery typically takes between 3 to 5 business days depending on your location.

Currently, Virat Collection ships only to addresses within India. We are working diligently to introduce global shipping in the near future. Sign up for our newsletter to be notified when we start international operations!

Absolutely! Every single toy available on Virat Collection goes through rigorous safety tests and conforms to domestic child safety standards. We specify safety ages clearly under each product details tab so you can buy with confidence.

We prioritize organic, eco-friendly, and non-toxic materials. Our wooden line uses sustainably sourced timber and water-based paints. Our plastics are completely BPA-free, Phthalate-free, and lead-free, ensuring 100% toxicity protection.

We support Cash on Delivery (COD) as well as secure online credit/debit card processing via Stripe and mobile wallets/UPI payments via Razorpay. Choose your preferred option on checkout page.

Yes! Once your order is shipped, you will receive an email confirmation containing your tracking ID and courier partner link. You can also view real-time shipping milestones directly inside your client dashboard.

Our team is available Monday through Saturday, 9:00 AM to 6:00 PM. You can drop us an email at support@viratcollection.com, submit a query through our contact page form, or ring us directly at our customer helpline. We aim to respond to all inquiries within 24 business hours.